Terms & Conditions | Net Accountant

Terms & Conditions - Net Accountant

TERMS & CONDITIONS – Net Accountant

1. Services

Net Accountant provides professional bookkeeping services for small business owners.

Our services may include:

Recording income and expenses
Bank reconciliation
Preparation of financial summaries (Profit & Loss and Balance Sheet)
Monthly/Quarterly summaries
Year-end preparation

Unless agreed separately in writing, Net Accountant does not provide:

Tax advice
Financial planning
Audit or assurance services
Legal advice

2. Client Responsibilities

By engaging our services, you agree to:

Provide accurate, complete, and up-to-date financial information
Submit all required records in a timely manner
Inform us of any changes to your business or financial position

Delays in providing information may impact reporting timelines. Net Accountant is not responsible for any delays or issues arising from late, incomplete, or inaccurate information.

3. HMRC & Compliance Responsibility

The client remains fully responsible for:

Submitting tax returns
Meeting HMRC deadlines
Paying all tax liabilities

Net Accountant is not responsible for any penalties, fines, or interest charges imposed by HMRC or any other authority.

4. Fees & Payment

Fees are charged monthly and collected via Direct Debit in advance
Payment is collected via Direct Debit (GoCardless)
Payment must be made in full before services are delivered
Missed, failed or late payments may result in suspension of services
Work may be withheld until outstanding balances are cleared
Fees are subject to periodic review, with reasonable notice provided

5. Communication

We provide support via:

Email
WhatsApp
Mobile phone

Typical response times are within 24–48 hours (working days).

6. Confidentiality

All client information is treated as strictly confidential and will not be disclosed to any third party without consent, unless required by law.

7. Data Protection

Net Accountant complies with the UK General Data Protection Regulation (UK GDPR). See our Privacy Policy.

Your data will be securely stored and used solely for the purpose of delivering our services
We retain financial records for up to 6 years in line with legal and regulatory requirements

8. Contract & Cancellation

Rolling monthly agreement
A minimum of 30 days’ written notice is required to cancel services
The final month of service will be billed in full
No refunds are provided for services already delivered

9. Termination

Net Accountant reserves the right to terminate services with 30 days’ notice, or immediately in cases of:

Non-payment
Abusive or inappropriate behaviour
Provision of false, misleading, or incomplete information

10. Limitation of Liability

Net Accountant will not be held liable for:

Losses resulting from incomplete or inaccurate information provided by the client
Financial losses arising from business decisions
Errors due to client-provided data
Indirect or consequential losses
Business decisions made based on financial reports or summaries

Our total liability, whether in contract, tort, or otherwise, is limited to the total fees paid by the client in the 12 months preceding the claim.

11. Force Majeure

Net Accountant shall not be liable for any failure or delay in performing its obligations where such delay or failure results from events beyond its reasonable control, including but not limited to illness, technical failures, or third-party service disruptions.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.

13. Anti-Money Laundering

We may request identification documents and are required to report suspicious activity in line with UK regulations.

14. Changes

We reserve the right to update these terms at any time.

13. Agreement

By signing up to our services, you confirm that you have read, understood, and agree to these Terms & Conditions.